Knowledge is not power, and here’s why

Knowledge is not power, and here’s why

Knowledge is not power. Sir Francis Bacon, philosopher, politician and Lord Chancellor of England, suggested otherwise in 1597. Far be it for me to argue with such a revered historical figure, but if that was the case, why aren’t taxi drivers running the...
How to turbocharge your CRM brief template

How to turbocharge your CRM brief template

Your CRM brief template provides the foundations of your full and final CRM brief. You will need your CRM brief at the point when you are looking to approach a CRM vendor, choose a CRM system or perhaps are looking to share your CRM implementation plans with a wider...
What’s The Difference Between ERP and CRM and Why Does It Matter?

What’s The Difference Between ERP and CRM and Why Does It Matter?

ERP and CRM are both types of business software designed to bring greater efficiency into your business. In both cases this efficiency is primarily achieved by managing your data accurately, using that data to provide valuable insights into what is going on in the...